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Customer Technical Service
We believe that the only way to sustained
development and steady growth is to offer strong support to our
customers as our key partners who have vital roles in our company"s
full flourish. This belief has set customer support as our major
goal.
To achieve this goal, IPCCs customer
technical service department has organized its current and future
activities based upon the following categories:
- Customer Complaint Management
We believe that complaints are not only
opportunities for detecting areas of problems, but they are also
tools that lead us how to improve the quality of products and
services we offer. Hence we have tried our utmost to incorporate the
most effective methods of handling customers" complaints in our
department that can also eliminate all sources of problems.
- Consultancy
Through to the end of the manufacturing
line, we will accompany our customers to furnish them with technical
advice and troubleshooting guides along with certificates required
for each product and application. Please call us in case you need
certificates.
- Training
Organizing training courses and workshops
for domestic customers with the aim of making them familiar with our
products, their applications, processing methods and other related
subjects is a part of our activities.
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Product and Application Development
We conduct research with the aim of
product and application developments. The results will be accessible
to our customers in the form of short books and articles or through
our website.
Contact Us
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